At Nompharma, we are committed to delivering high-quality pharmaceutical and food supplement products with full transparency and customer satisfaction. All our products are backed by a satisfaction promise and delivered in line with UK consumer regulations.

​

1. How Do I Track My Order?

Once your order is confirmed, you will receive a shipping confirmation email with a tracking link. You can track your delivery status in real-time.

​

If you do not receive a tracking link within 24 hours of placing your order, please:

• Email us at info@nompharma.com

• Call our customer support at +447482927036 (UK only).

​

2. Shipping Charges & Delivery Time. (Nutrifactor Products Only)  

• Standard Shipping on all UK is £3.20. We offer Free Shipping in the UK for all order over £100. 

• Standard delivery times: 2–4 working days (excluding weekends & public holidays). UK Only. 

• We currently ship within the United Kingdom, US, Europe. For Europe Standard delivery times is 5-11 working days. For USA and Canada Standard delivery times is 7-11 working days. 

​

3. Shipping Charges & Delivery Time. (Renue Products Only)  

• Standard Shipping on all UK is £3.20. We offer Free Shipping in the UK for all order over £100. 

• Standard delivery times: 15-17 working days (excluding weekends & public holidays). UK Only. 

• We currently ship within the United Kingdom, US, Europe. For Europe Standard delivery times is 20-21 working days. For USA and Canada Standard delivery times is 26-28 working days. 

​

Note: Delivery timelines are estimates and may vary due to courier availability, weather, or public holidays.

​