These Terms of Service ("Terms") explain the rules for using our website and buying from us. When you visit www.nompharma.com or place an order, you're agreeing to these Terms. 

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1. Who We Are

We’re Nompharma Ltd, a UK-registered company focused on offering high-quality pharmaceutical and food supplements that support health and well-being.

• Company Name: Nompharma Ltd

• Registered Address: Biocity, Innovation Building, Pennyfoot St, Nottingham NG1 1GF

• Email: info@nompharma.com

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2. Who Can Shop With Us

To place an order, you need to be at least 18 years old and legally able to enter into a binding contract in the UK. When you place an order, you’re confirming you meet these conditions.

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3. Our Products

We do our best to keep everything accurate and up to date, but:

• Product availability may vary.

• We may update product info or stop offering certain items at any time.

• All product descriptions and health-related content are for general information only and not medical advice.

Important: Always speak to a healthcare professional before starting any new supplement.

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4. Ordering & Payments

Once you place an order, you will get a confirmation email but this does not mean your order is accepted just yet. We might cancel or decline an order if there’s an issue with stock, payment, or your details.

• All prices are in GBP and include VAT where applicable.

• We accept multiple secure payment methods you’ll see them at checkout.

 

5. Shipping & Delivery

We aim to get your order to you as quickly as possible, but delays can occasionally happen. We’re not liable for delivery delays caused by external factors. For more info, check out our Shipping Policy.

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6. Returns & Refunds

Changed your mind? No problem. You’ve got 14 days from the date you receive your item to request a return.

To be eligible for a refund:

• Items must be unused, sealed, and in their original packaging.

• You must contact us (shop@nompharma.com) first to arrange the return.

See our full Returns Policy for all the details.

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7. Intellectual Property

Everything you see on our site from text and images to logos belongs to Nompharma Ltd. Please don’t reuse or copy any of it without our written permission.

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8. Respectful Use

You agree not to:

• Use the site for anything illegal or harmful.

• Violate anyone’s rights.

• Try to hack, damage, or disrupt the website.

Let’s keep it safe and respectful for everyone.

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9. Our Responsibility (and Limits)

We work hard to provide reliable products and service, but we can’t be held responsible for:

• Indirect or unexpected losses.

• Health issues from misuse of our supplements.

• Website errors or downtime beyond our control.

Always use our products as intended.

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10. Health Disclaimer

Our products are designed to support wellness, but they’re not intended to diagnose, treat, cure, or prevent any disease. Please speak with a healthcare provider before using any supplement especially if you’re pregnant, breastfeeding, or taking other medication.

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11. UK Law Applies

These Terms are governed by the laws of England and Wales, and any disputes will be handled by the UK courts.

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12. Updates to These Terms

We may update these Terms from time to time. If we do, we’ll post the new version on our website. By continuing to use the site, you accept the updated Terms.

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13. Talk to Us

Have a question? Need help? Just get in touch:

Email: info@nompharma.com
Address: Biocity, Innovation Building, Pennyfoot St, Nottingham NG1 1GF

Thanks for choosing Nompharma! Your trust means everything to us.

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